Litter-Robot Over Torque Fault Troubleshooting: How to Fix it Quickly

torque fault
(Last Updated On: May 20, 2023)

The Litter-Robot over-torque fault occurs when the motor becomes overloaded or obstructed, causing the device to stop and display a yellow-to-red-light blinking sequence. This can be frustrating for cat owners, as it means the litter box is not functioning properly and needs to be fixed. Fortunately, there are several steps you can take to troubleshoot and fix the over-torque fault.

In this article, we’ll provide you with a comprehensive guide on how to deal with this issue with your Litter-Robot. We’ll cover the possible causes of the issue, how to reset the device, and what to do if the problem persists. By the end of this article, you’ll have a better understanding of how to keep your Litter-Robot running smoothly and your home clean.

What is Litter Robot Over Torque Fault?

Litter Robot Over Torque Fault is a common issue that may occur with the Litter-Robot self-cleaning litter box. This fault occurs when the globe becomes jammed or overloaded, causing the motor to stop and the control panel to display a yellow-to-red-light blinking sequence (see LR All 3 Lights Flashing and LR Yellow Light Flashing). The unit will retract and try to continue cycling. After three attempts to restart, the globe will try to return home so kitties can use the litter box again.

Over Torque Fault can be caused by various reasons, such as a buildup of litter level, a dirty sensor, or a worn-out motor. It is essential to fix this issue as soon as possible to avoid any inconvenience which can cause your machine to not complete a clean cycle.

If you are experiencing an Over Torque Fault, do not worry. This issue can be easily resolved by following a few simple steps. In the next section, we will discuss how to troubleshoot and fix the Over Torque Fault.

Troubleshooting: Causes of Litter-Robot Over Torque Fault

In this section, we will discuss some of the common causes of the fault.

1. Overloading the Globe: The most common cause of the Over Torque Fault is overloading the globe. The Litter Robot can hold up to 7 pounds of litter, and exceeding this weight limit can cause the motor to overload and stop working. Additionally, using clumping litter that is too heavy or wet can also cause the motor to overload.

2. Globe Jams: Another common cause is a globe jam. This can happen when the litter clumps together and prevents the globe from rotating. The motor will then stop working, and the control panel will display the Over Torque Fault.

3. Dirty Sensors: The Litter Robot comes equipped with sensors that detect when the globe is full and needs to be emptied. If these sensors become dirty or covered in litter, they may malfunction and cause the Over Torque Fault.

4. Motor Issues: Finally, motor issues can also cause the Fault. If the motor is old or worn out, it may not be able to handle the load and may overload, causing the fault.

By understanding the common causes of this issue, you can take steps to prevent it from happening. Regularly cleaning the sensors and not overloading the globe can go a long way in keeping your Litter Robot functioning properly.

Fresh Restart: How to Fix Litter-Robot 3 Over Torque Fault

If you’re experiencing the fault, don’t worry – you’re not alone. This issue can be frustrating, but fortunately, you can try some troubleshooting method to fix it. Here’s what you need to do:

  1. First, unplug the Litter Robot from the power source.
  2. Next, remove the bonnet and set it aside.
  3. Remove the globe and set it aside, being careful not to let it roll away.
  4. Inspect the exterior, top, and bottom of the base for any debris or obstructions. Clear away any debris or obstructions that you find.
  5. Check the gear and drive shaft for any damage or wear. If you notice any damage or wear, you may need to replace the gear or drive shaft.
  6. Reassemble the Litter Robot, making sure that everything is properly aligned and tightened.
  7. Plug the Litter Robot back in and test it to see if the over-torque fault has been resolved.

If you’ve followed these steps and the over-torque fault persists, you may need to contact Litter Robot customer service team for further assistance. They may be able to provide additional troubleshooting tips or arrange for a repair or replacement.

Remember, it’s important to keep your Litter Robot clean and well-maintained to prevent issues like over-torque faults from occurring. Make sure to regularly clean the globe, base, and other components, and follow the manufacturer’s recommended maintenance schedule.

Preventing Litter Robot Over Torque Fault

Litter Robot over torque fault can be frustrating and inconvenient for pet owners, but there are ways to prevent it from happening. Here are some tips:

  • Do not overfill the litter box. The Litter-Robot is designed to handle a certain amount of litter, and overloading it can cause the motor to overheat and trigger the fault.
  • Use the right type of litter. The Litter-Robot is compatible with most clumping and non-clumping litters, but some types of litter can cause more dust and debris, which can clog the motor and trigger an over torque fault.
  • Clean the Litter-Robot regularly. Regular cleaning can help prevent clogs and keep the motor running smoothly. Follow the manufacturer’s instructions for cleaning and maintenance.
  • Replace the waste drawer liner regularly. A dirty or worn-out liner can cause litter to accumulate and clog the motor.
  • Monitor your pet’s behavior. If your pet is prone to digging or scratching excessively in the litter box, it may be time to train them to use the Litter-Robot properly.

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Dealing with the over torque fault technical issue on your Litter-Robot 3 can be frustrating, but it is not uncommon. It is important to keep in mind that this issue can be caused by a variety of factors, including excess weight in the unit, loose gears, or even a faulty motor.

If you are experiencing this issue, the first step is to make sure that the litter is not too full. Removing some litter can help to reduce the weight in the unit and prevent the fault from occurring.

If this does not resolve the issue, you may need to check the gears and make sure that they are properly aligned and tightened. If the gears are loose, they can cause the motor to work harder than it should, leading to the fault.

Overall, the Litter-Robot 3 is a reliable and efficient self-cleaning litter box, but like any mechanical device, it can experience issues from time to time. By following the troubleshooting steps outlined in this article and seeking assistance from customer support when necessary, you can keep your Litter-Robot 3 running smoothly for years to come.

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